Frequently Asked Questions

Frequently Asked Questions

AlaskaTerminalsmWhat airlines fly in/out of Walla Walla?
Alaska Airlines, operated by Horizon Air.

When should I arrive for my flight?
Checked Baggage: Arrive a minimum of 1 1/2 hours prior to scheduled departure. Otherwise, arrive a minimum of 1 hour prior to scheduled departure.

When does the Check-In counter close?
Horizon closes the check-in counter 40 minutes prior to departure.

When does the Check-In kiosk close?
Horizon closes the check-in counter 40 minutes prior to departure.

When does the aircraft board?
Horizon boards the aircraft 20 minutes prior to departure.

Security Information? 
Visit Transportation Security Administration (TSA).

How much does it cost to park?
There is free long-term parking for a maximum of 2 weeks.

Where can I purchase tickets?
Contact your travel agent, call Alaska Airlines at 1-800-547-9308 or go to Alaskaair.com.

When should I park in the long-term parking lot vs. short-term parking lot?
Short-term parking is used for all patrons who are visiting the terminal for a maximum of (1) day. Handicap stalls are available in short-term parking. Anything longer than (1) day, please use long-term parking.

How many bags can I check-in?
Please check with individual airline, as airline's are now charging for extra bags.

What is the weight limit for checked bags?
Please check with your individual airline, as each airline may have different requirements.

What is the maximum size of bags?
Please check with your individual airline, as each airline may have different requirements.

How many bags can I carry-on?
Each ticketed passenger is allowed only one carry-on bag plus one personal item, such as a purse, briefcase or laptop computer.

Questions or comments for local TSA baggage screeners?
Office phone number is (509) 522-6868.

Can I take pets on the plane?
For reservations and information about pets traveling as baggage or carry-on baggage, call Alaska Airlines at 1-800-547-9308.
For reservations and information about pets traveling as Goldstreak, call Alaska Airlines Cargo at 1-800-225-2752) or Horizon Air Cargo at 1-800-547-7660.

Who do I contact for inbound cargo or delayed baggage?
Contact the local Horizon Air counter at (509) 522-5215 ext. 2.

Does the Walla Walla Regional Airport provide currency exchange?
No. Please contact your local bank or a larger hub airport may provide this service.